I have submitted an online report with the full details, and that it was also reported to British Gas. She is a little vague and may not be aware if anything is missing, as of yet.
Hi
She doesn't have Smart Meters, but old-style ones under the stairs. When she was able, she would get underneath and read them herself, but mobility issues prevents her from doing that.
Point being, would your o/h be entitled to do anything BUT read the meters - ie. check the appliances?
Will advise her to report it - just wondered if it was a normal (or legal) thing for them to check appliances.
She has taken a look around and nothing is (apparently) missing.
Does anybody know if meter readers (British Gas) are supposed to ask (or are qualified to) "check appliances"?
I only ask as my elderly mum had her meter read, by prior arrangement, and he was a bona fide British Gas official, but there were some concerning aspects to his visit.
Having read...