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completely agree, they should have set out the policy for change and left it to competent people to analyse and implement properly. moving all benefits into a single payment, with graduated roll-on, roll-off, good idea. having payments monthly just like salaried people, noble but misguided...

disjointed sytem replaced by broken system, but all anyone will do is argue over the politics rather than the implementation. not sure why they bothered with "pilot" areas since they are rolling out regardless. should stop reanalyse and fix it first.