When I complained of similar issues with the previous supplier of Player, they extended my contract for a couple of months free of charge without a struggle. This lot are going to have a battle.
Here is the reply I got today, not even good English
We are sorry to hear of any inconvenience.
We are not able to offer compensation or partial for Seagulls TV subscriptions, per the terms of ...................
Here is their explanation to me regarding a tardy response
Due to the popularity of your club’s new digital services and the start of the 2017/18 season, we have received a significant number of customer enquiries.
I suspect that 'enquiries' should read 'complaints'
If Paul Camillin wants to...
I have this complaint in with I Follow and awaiting a decision
Dear Sir
I subscribe to your channel. My e mail is .................................... The service at the start of this football season was appalling, in particular the friendly games where you did not provide the promised...