Fair enough on the date. Whatever someone's reason, is a phone call going to change it? But my point is, his reason is that the football was boring, so a phone call wouldn't have changed his mind, so why is he complaining that the club didn't call when all he'd have done is moan about the boring...
What? What exactly is someone from the club supposed to say to you? You're not renewing because you found the football boring (bit weird given that we'll have a new manager next year), so how is a phone call from the club going to change that? They've also been quite busy, what with the playoffs...