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Maybe quit while you're ahead ENREST :lol:

Sounds like the insurance company trying to squirm it's way out of paying up then. Hopefully, when kitten is sorted, ENREST will challenge their decision, via an ombudsman if need be, with a view to being reimbursed for any vets bills incurred

So it wasn't there a month ago then?

Ah, right, apologies, my mistake, got him mixed up with @looney

Some sad details in that link. ENREST is sorely missed round these parts. Can't even remember what he got banned for now, but never struck me as a bad guy. As for poor kitten: ENREST has only had him a month and despite having done all the decent pet insurance/health club stuff, still gets...