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Funnily enough SEWater rang me this afternoon, regarding a leak allowance. They are coming to do another reading now the loo is repaired, to see what our average usage is.

I've tried but had no answer yet. I will ring them again as the SEWater guy did say I should get some leak allowance.

We've had a similar problem with a faulty overflow which went back into the toilet bowl. Our bill is over £200 so not as drastic as yours. We do get a bill every 6 months so the August bill showed a marked difference to our February bill.