I also think people are quick to judge branches of Spoons, forgetting local nuances that apply to any pub.
E.g. some publicans are better at keeping Cask beer better than others.
Some pubs in town attract the local knobbers.
It's not the same one size fits all rule, only the menu. In...
It's a brilliant chain owned by a bellend.
Affordable food and drinks for many.
Huge employer in many towns.
Keeps some amazing old buildings in great condition.
Big fan, even some of the clientele don't exactly make you proud to be British