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Cutting out is usually a sign of low water pressure. Check the following; -Kinks in lance hose or water feed hose -Are you running a very long water feed for the hose (you can get pressure drops at longer runs of 75ft+) -Is the water pressure low? Is there a washing machine on when you are...

You will always need to secure the water hose with a jubilee clip to prevent it popping off. Also when you fire up the washer hold the trigger on to take the pressure off the pump as it kicks into life.