Yeah they have experience of serving the worst quality of food, by the worst trained staff being led a management team that don't give a flying F with zero focus on customer service. If you want hot bottles of fosters and frozen pukka pies sold to you for a 'special price' of £7, if you want...
They have ruined every military camp they have the contract for. Awful food, rubbish training, totally appalling management. Dreadfull. When i read the OP my heart sank. Big contract, money stealing w*&kers. Only saving grace is that they sponsor the Army Rugby Team.
Worst. Company. Ever.