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Except they aren't half empty going Eastbound as there is also a humungous queue there too. Also, because of the choice to travel to Wivelsfield and further north either via Lewes or Brighton, the time spent queuing is, to an extent, self-regulating towards equilibrium.

So true. It's the equivalent of being stuck in a traffic jam rather than driving a longer route and arriving at a similar time. People psychologically hate queuing because they feel helpless and like they aren't getting anywhere. The queues up the ramp and across the bridge to the eastbound...