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No, to be in the same place for 20 years you must be a model tenant; you are what every landlord seeks. The agency have virtually nothing to do yet are still creaming off a proportion of the rent. Why don't you ask the landlord to ditch the agency and split the resulting monthly savings between...

I've had no involvement in renting since 1981, so I really don't know what's going on in the market. If you own this washing machine then what business is it of anyone else if you get repaired? If it is part of the property you are renting, then surely, surely it can't be the responsibility of...