Ring back and check that they definitely have categorised as P1. I had a similar issue (mentioned earlier in this thread), they had my details spread over 2 accounts in their ticketing database.
When you call make sure you verify with them what priority the Albion system is showing you as. I just called, gave my fan number and was offered a date in early February. When I queried why it was so late and that I'd seen other P1's get dates in early Jan, she told me that I'd only had my...