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But will this afternoon

I haven't paid you yet :moo:

Without going into detail ..possibly having to pay for rebooking a persons time as the item in question didn't turn up on time. I had already allowed for it not turning up the first time despite paying extra for next day delivery. You could add inconvenience and the loss of earnings for my own...

Let's hope your company actually provides a decent service..perhaps try looking at it from the customers point of view

Do they stand up when challenged? I recently purchased an item that twice wasn't delivered on time and then where it came the order incomplete...without going into detail I requested compensation for 'consequential' loss...or at least a meaningful gesture..the company concerned said that there...