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You're absolutely right, it's all about personal experiences and mine of late haven't been great. It's only when things go a little wrong that you experience the real character of people/organisations I guess. That said, your experience sounds great, and I'm genuinely pleased to hear it...

Positive to hear your experiences and to be fair I haven't elevated the issue I have to Paul Barber yet as I don't feel that it should be necessary to do so. My experience was that on the face of it I had a good initial response but unfortunately that turned out to be completely hollow and I've...

You are right. There are many working within the club that simply couldn't give a toss, with some of these having pretty key roles in terms of us supporters. With the development of the club it is inevitable to a degree but very sad that there is less and less care. The belief seems to be...