I don't know the reason why, but the club did say in advance of the tickets going on sale that they would not be adding them to our smart cards and that they would be paper only.
It is now 7 hours since I got my 'successful transaction' email and I have still not received an email with a PDF to print my tickets. Is this an NSC record?
Sorr, should have used the quote button. I didn't get a print my tickets option only a confirmation of purchase summary page with an option to print that out. Tried printing it out twice and just got an alomost blank sheet of paper. I got an email from e-comm confirming the purchase transaction...
It's probably just me but I always find using this a nightmare. I have purchased my tickets for the Arsenal game and MRs H's (I think!) but I was unable to buy Hornblower junior's because the 'add a family member/friend' facility wouldn't work no matter how many times I put in his fan number and...