This does not surprise me in the slightest.
When I returned from service in Germany to the UK and had to look for a GP, I was turned away from several locally, as they were apparently "full". I had to write to Lewes and they allocated me a practice at the other end of town. This was not a big...
Might it just be that in politically correct Britain, they are a minority and as such have to be treated with kid gloves. They will know this and play it for all it's worth. The Police would not want to be accused of racism -does this ring a bell at all?