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Gluclose, but no cigar.

One big change was the trains brought in when Major privatised were too tall for several tunnels, so they were introduced late and there have been endless engineering works at weekends since (over the last 20 years). The new trains break down a lot. We have one line up and down most of the way...

Its always the way with monopolies. Private monopolies are worse than state because they fake a competitive landscape, using a fake approach to deal with fake issues. Multiple ticket types are there to encourage more users at off peak times, for instance. So you get into rediculous wrangles...