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Dragging their heels for a while is one thing but my claim took 2 to 3 years due to the lender winding the comany up and starting another one at the same address but this meant they did not need to pay out at all as the ombudsman found them in default. This meant further time and letter writing...

If you have taken ppi and know who with then use the online template letters to write to companies, only if they dig their heels in and refuse to pay or deny miselling then use a claims management company. No point giving 20-30% away if the provider offers settlement straight away, I used a...