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I don't! My whole point is the retail side of things isn't functioning well in comparison to the rest of the business side of the club, and it is strange!

Yep very probably. In which case someone senior in the club should be looking at the contract very closely, and the ripping it up and taking our business elsewhere or at the very least get quite angry about service levels not being adhered to. Same with Nike, same with Sodexo. We are being...

Yep have heard similar. I guess I was just making the point that given how well run the club is in all other departments, the retail side of things seems pretty amateurish still. A prime case in point being, how hard can it be to ensure the stock levels online reflect what is actually available!?

Does anyone know if we are still planning on having a club shop? Seems a bit pointless given the seemingly awful ability of Nike to be able to provide them with anything to sell... From a quick browse online the home and away shirts are very limited in stock, no goalkeeper kit, no training...