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From the club, you’d have to buy a hospitality package that included a meal in one of the restaurants. They don’t sell just a seat with lounge access on a game by game basis. Your best bet for just three seats (no hospitality) is to look on the exchange for sold out games. The cheaper seats are...

One of those, yes. I'm sure you can guess which.

Couple of things: 3 levels of general membership: Gold, Platinum, Platinum+. The difference between Gold and Platinum are: size/quality of lounge + centrality of seats (plus a tweak to parking rights). Platinum to Platinum+ is just centrality of seats (plus again a tweak to parking rights)...

Extra Loyalty Points. We used to get 50 (-ish?) more, just for being a member. Got taken away (I'm going to say) 5-6 seasons ago - quite correctly, of course

That doesn't sound like much of a joke to me... ;)

Ah well - since others are chipping in, here's my tuppence worth... It a very different experience from what was sold and even what it was a few seasons ago - many lounges are smaller (space given over to restaurants/Director's guests overspill area etc); at least one lounge has disappeared...

The knobber who gave you the tickets should have pre-warned you about the tea-getting procedure. I'd have a pop at him if I were you. Your second para is bang on.