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I think there's a lot of merit in this viewpoint. I've said something similar elsewhere, so, forgive the repetition for those who get deja vu... I think there is a good chunk of people who just want to want the football for the cheapest price possible - that's the extent of their matchday...

You're skating dangerously close to an infraction for avoiding the swear filter with one of your answers there :wink: On topic: I'm not surprised that PB's peers think he's crazy to respond to fans' emails and provide responses like the ones he has. I have dealt with perhaps 300 CEOs in my...