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I think the first call would be to send out their rapid response team to see if they can defuse any situation. Police are always last resort as it looks bad on the company

And as has been proven in the past, drivers that get involved before dispatch turn up are running the risk of being disciplined or sacked by B&H buses. If you were in their place and you felt that by leaving your seat you were running even a small risk of being sacked and nobody was in any...

Currently all you need to do is stick a 3 ft bar between buses in North Street and have the front one pull the rest up the hill at about 4mph. Would almost be quicker and more environmentally friendly to have replaced the whole road with a travellator which automatically takes the buses up the...

Indeed, I think there was a case in Leeds last year where a mother refused to either fold the buggy down or get off the bus to allow a wheelchair user onto the bus despite the driver telling her she had to. And whats really annoying is the parents that get on the bus with child in buggy, sit...

And because of this and the fines that go with it B&H will do anything to get a bus running including having drivers working when they are not well enough to be in control of a bus full of passengers. B&H are the most profitable company in the Go Ahead group and they want to stay that way

Don't forget as well that legally a driver can only work so many driving hours over a period of time so they can't always do overtime if it is offered. B&H buses have had a driver shortage for at least 5 years, from what I have heard its not just a case of being 1 or 2 short but closer to 40-50...