Speaks someone who can't even manage to get on a 700 bus without the driver SPEEDING off , I wouldn't take any advice on using transport systems from someone like YOU
But as you pointed out it is something that is so rarely used these days why would you spend money on something that is rarely if ever used when you have such alternatives which other people use ???
But the waste of time occurred because your daughter got stuck without money or a ticket so she is the one that wasted your time not the railway clerk who did their best to help you
But you forget we have a fragmented railway, in the old days the SILK system could have done what you needed in minutes as it was all centrally accounted for. Now it is akin to going into Sainsbury's to pay for your daughter's groceries in Tesco.
You have a problem but you want to blame others...
How else would you have done it then ???
It's a system that has worked well for years and still does work well for stranded and penniless people and apart from the time it seemed to have worked well again for you .