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Sorry to hear they seem to have taken a different stance... I told them that I had been unable to watch two matches (at all), on a Mac, and that as the product (which I purchased primarily to watch the friendlies) was clearly not fit for purpose I wanted to request a refund. Happy for you to...

Odd - I received a paypal refund at the same time as an email from them, a couple of days after asking my request... Just insist, they really haven't got a leg to stand on IMO. They had live 6 matches matches to deliver on, and from what I understand nearly all of them have been a total...

Here it is: ifollow@efl.com They replied quite promptly and refunded me. Annoying as I like the interviews etc, but just not worth the money anymore for me.

It's a complete shambles. I asked for my £45 back at the weekend after the third friendly in a row (Norwich) that i couldn't watch - and this was refunded today. The friendlies were one of the biggest reasons for me buying it, and whoever's fault it was today against Girona, the club really is...