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Insider has been around a long time and was a useful conduit between fans and board in the days of DK when we felt less like customers and more like supporters. Times have changed somewhat.

Agreed - but the same could be said in relation to the upgrades policy we have in place. The club is looking to maximise income. This particular policy doesn't do that.

Or they could see it as - 1 person has paid for a ticket but cannot go. 1 person wants to go but doesn't have a ticket. Why would they want to encourage a cheap transfer of £1.50 instead of getting a full price ticket. I imagine this print at home thing will work a few times but any more than...