Quite so. In my case all I wanted to do was a simple swap, one item for another of the same garment, no money changing hands whatsoever.
Surely that would be done more quickly than someone just wanting to pay for a new item?
Like I said, common sense largely seems to be a thing rooted to the...
My wife bought me a Nike sweatshirt by mailorder from the club superstore for xmas. Unfortunately after trying it on it wasn't the right size.
So I took it back this morning to swap it for one a size larger. However, although they had plenty on the rail in the required size, when I took it...