This is exactly my point.
Something has gone wrong. You didn't get a reply. But from other stories that are shared we know that they do typically reply, and take this kind of thing seriously. So rather than concluding that they have "far more important things to do", you could have thought...
In which case why do we have (the award winning) Albion in the Community? Surely "they" would just sack that off?
I think part of the issue for the club is that it is a bigger entity than it has ever been (more fans each week, more money flowing through the system, more risk) but in an...