This just totally sums up the problem with the railways. 'Can't do' attitude. Refusal to get with the times. It's no wonder they are such a mess.
It is frankly embarrassing that you can't buy a ticket on an app on your phone and scan the code at the barriers to let you through. Although it's...
Expect the railway morons to be on here in a bit with their 'can't do' attitude.
About time that industry got up with the times when it comes to selling tickets.