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Spot on. The attitude of everybody involved in the rail industry, from government all the way down to the station staff, is appalling. Pay up, travel like cattle, and don't dare complain as it's not your railway it's ours and you should be grateful we deign to run any trains at all. Thank ****...

But then you wouldn't have fallen foul of the regulations would you? If the people you had bought the tickets from had mentioned just once that there was another way then you, being an intelligent chap, may have used it - and then how would they get to issue a penalty fare? Railway ticketing is...