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If they have done business in the past, then pay up. But if this was a first into and no terms had been agreed then is simply bad practice on the agencies part. I would never let anyone on my team share details / set up interviews until that side of things is watertight

I work in recruitment. If you haven’t signed any terms then they haven’t a leg to stand on. If you have, pay up. Terms are an actual contract, you can’t agree to them simply by proxy of them sending over the candidate. No agency worth their salt would send a candidate (with name and details)...