Respectfully, I think that's a bit harsh.
In all my dealings with Supporter Services, which encompasses ticketing, I find them to be excellent.
About this sale we could say "what were they thinking?", or "they haven't thought about this at all", but they'll have been full-on with Roma away...
Sales will be pushed back a week, commencing on Tuesday 12th.
Tier thresholds will change slightly as there will be some additional points credited by then.
This was discussed a little while back and there has been some engagement with the club on whether there should be a change made.
Currently, for all away games, the following tiers are used:
Tier 1 – the allocation (normally around 3k)
Tier 2 – 25% of STHs & 1901 (around 6k)
Tier 3 – 50% of...