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fosters headband hasn't for a second suggested it's not their own fault. I'm sympathetic that it seems they received no prior communication - hence actually turning up to the game, and then there could be no reasonable compromise on the day. That admin fee is outstanding whether they let him in...

That is really out of order. On the day the club should have accepted he hadn't be previously notified and let him pay just the missed payment, not the admin fee. I'm not saying he shouldn't have to pay an admin fee, but this could have been billed at a later date, or would it be so difficult...