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There must be some kind of chain in place which runs down from the artist/promoter. If they're selling a whole tour through one ticket operator I would've thought there's a tender process and they'll go with who offers the best package. Everyone knows that ticketmaster rip off the customers so...

But would the artists want to take a pay cut on what they earn from a tour? I'm sure if he really wanted Lionel could make sure tickets to his shows were more affordable to the masses

Supply and demand. I still don't get the stigma attached to touting. People have been buying things and selling them for more money since money first existed. It's also not illegal. You don't go down the market and have a go at the bloke on the stall because they only paid 10p for the...