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Thanks I will have a look and revert back...internet down till 4.30pm according to Virgin, I am on the look out for a new provider today...somewhat inspired me.

Hi...sorry to bother but if like myself you have a Now TV account and Box, any idea if you can reset the box completely and then submit new account details (email etc). I would try but no internet at home and I am at a cafe...failing that just buy a new box I guess, which is still a big saving...