I would think the pub is owned by a company probably Enterprise Inns and Bob has it on a 20 year leas from them. If it is the same Bob who was the governor there when I was at The Cricketers, 2001 he is probably nearing the end of the lease.
Do you not have to have the council designated and approved contractors whose name will be supplied with the planning consent. When I lived in West Ewell a neighbour did it without approval and had to have it replaced and then re done by their approved contractors , not the local 'brazils' who...