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What the person was inferring was no show actually loyalty points deducted from current total, I have no problem not receiving the loyalty points for a game I purchased a ticket for but didn't attend.

No issue with not getting the points if not attended

I appreciate that however what the OP is inferring is deduction if purchased but not attended and the point I am making is (been raised a thousand times) sometimes circumstances change and you cannot attend

To a certain extent however I had tickets for away games last season at Man City and Leicester which I didn't attend. Man City - after repeatedly telling my youngest to book the coach as there was a train strike he didn't then realised too late so didn't go. Leicester - was ill Should I be...