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That's what none of us understand!

From the sound of it you will need to cancel and each of the 4 different households will all need to book their own table individually. It's not 1 party of 16 but instead 4 parties of 4 (or whatever the numbers are).

Sounds like a crap and frustrating situation. Read the problem isn't the taking of the tests but the bottleneck is processing them.

You basically posted what I wanted to post but said it better than I could myself!