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Try 02. I've been with them since before they changed their name and have always had a friendly experience when calling them. They've always told me when I could be paying less to and changed my plan to lower my bill. I have never had a bad experience with them in more than a decade of custom.

And if you heard someone say "Oh **** Off." to your wife or mother you'd not consider it rude, and let it go? I doubt it somehow.

I think the title needs adjusting. You can remove the word "Service" from it. You were given a straight answer and instead of accepting it, decided to be obtuse and rude. I hope you feel proud of yourself. How do you suppose a precise time can be worked out for you? Do they know in advance how...