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Well, my brother has just got his cashback for buying an identical shirt to the one I bought. Hopefully they'll give me some soon too.

Really? I thought that it was everything. Great! All the money I've given them over the last 3 1/2 decades and I've been conned by my own club. It was the only reason I put money on the card in the first place. Anyone know how I get back the balance? I have no intention of being cheated twice.

Does it take longer to get your cashback when you use it for the first time? I bought a new shirt on Tuesday using my new smart card but my account is showing full price paid.