Precisely. The implied accusation from some that they weren’t trying is pretty insulting as well. This is a squad that has delivered final stages of Europa League football. One that has delivered so many wonderful occasions in recent times. It went badly at Luton, that’s it.
You didn’t buy a service. Your money bought you goods ie a match ticket. It did not come with guarantees. If anybody does not buy into that arrangement then don’t buy match tickets. Someone more grateful for the opportunity will buy next time tickets for Luton go on sale.
Not particularly...