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Somewhat off at a tangent but I find the PO scandalous. Briefly person I know has a range of NHS appointments and most know that the POS is utterly unreliable useless and use email, phone, text to inform appointments, unfortunately not all NHS hospital departments do and when you get letters...

so bored of hearing about this ok had to turn bbc radio 5 off becasue they couldnt stop yapping on about it today