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I too was in "the IT game" but for over 40 years. There is a huge - and auditable - difference between a development/support team having access to a system, and the same people being able to change data on the system. The former is logical and beneficial, the latter is open to fraud, is...

What he said ☝️ and ... In my experience of selling and delivering key IT systems; its relatively easy for suppliers and/or "informed users" to test a system prior to implementation and find that it doesn't work to the extent that Horizon seems to have failed and ... a basic principle of...

I'm sure that many of us have experienced that type of person in many walks of life, I know that I have - unfortunately.