That's the approach Dutch supermarket operator Jumbo has taken with its Kletskassa — which translates to “chat checkout” in English. Just like the name suggests, these checkout counters allow customers and cashiers to leisurely chat with each other
You posted that at 11.30 on a FRIDAY morning. The old dears werent in the supermarket after 5pm or at the weekend.
Apart from the getting old, physically, they’re probably widows, so don’t see anyone at home, enjoying each other’s company. Getting out of the house is good for mental health.