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Bit of both probably

….but we don’t know the circumstances :shrug:

My point was it’s a qualified ‘can’……they can’t cover every set of circumstances in a generic note, and always are in the hands of the home club anyway

‘Provided’…….imagine there are technical and/or admin ballache issues that usually make reassigning tickets a pain so it doesn’t get done (including digital - whether the home club are prepared to issue a new QR code and have the capability to cancel the original for example)