I think they've delivered for years. We've got two king-size Ikea beds, we've had them for ages and there's no way I strapped those on my roof and drove them back from Croydon. Plus we've just had (last week) a replacement mattress and assorted bed stuff.
Agreed. Western Road especially is a very sad sight compared to even ten years' ago. London Road and Lewes Road are way more vibrant in comparison - and that's not something I ever thought I'd say.