.. and unable in many cases to give the cheapest ticket.
That said the ticketing websites are equally awful.
My biggest beef over the last two years is travelling down to Sussex "peak", paying through the nose for it and there is bugger all people on the train.
Most mornings the only person...
Funny that because all the noises coming out of Government supported it including Sunak who said it the "right thing to do".
I wonder whether they found out it would be subjected to legal challenge ?