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Absolutely not right

Impossible to prove ?

I’ve got a pal who has a pair of Arsenal STs that he’s had for 30 years or more - but he hasn’t been to a single game for more than 10 years (ironically he’s now got Albion STs for him and his son). He effectively sublets them to someone else.

Similar - had to collect once (Leicester), and ID was checked at Palace but then it usually is there anyway. Posted it before but simple answer is make sure an email goes to anyone in whose name a ticket has been bought. At that point dad (in this case) has the opportunity to do something about...

…..but ‘more important’ they are punished than the perpetrators ?? Not in my view.

There can’t be many cases where it’s appropriate to punish someone other than the person that committed the offence ? Absolutely remove the loyalty points that were accrued, but personally don’t agree with punishing someone who seemingly had no idea the ‘crime’ had been committed.

Good and fair summary.

You can bring in a banned fan (or axe murderer etc) on a ST Guest ticket…..no name attached.

Nothing to do with that for those I know. They’re A+ members so they can buy matchday tickets when they want.

I know several people who do this………Spuds, Arsenal, Chelsea fans at least. Not all STHs at their ‘big’ clubs, but like to watch the occasional PL game (as a neutral) and obviously use it when ‘their‘ team is at the Amex.

What email ? The new ‘away fans warning’ one ? If you got an email at the point of purchase ‘all this could be avoided’ in the words of my first Head of Audit.

No it wouldn’t. You simply need to be on someone‘s F&F list (and have enough LPs) for them to buy a ticket in your name.

So if one of your F&F bought a ticket in your name without your knowledge then passed it on to someone and you got banned you’d be OK with that ?

Really simple solution to this is the ticket holder whose name has been used gets an email confirmation that a ticket has been bought. A few lines of code in the ticketing software solves it.

Incorrect. In Financial Services, if the claimant accepts the ruling it’s legally biding on the institution (Financial Services and Markets Act 2000 sets out the powers of the Ombudsman). They can of course appeal or go to judicial review but rarely do. The IFO is less powerful If the...

Probably on a bonus for identifying such dangerous miscreants.

Indeed.…..but it’s a very poor look from the club to do so.

Very surprised the club have decided - and are able - to basically dismiss the findings and recommendations of the Ombudsman. They should be binding, whatever the club thinks.