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I have read the whole thing and you haven't missed anything as far as I can tell. Which is presumably why the IFO has told the club to revoke the ban, loyalty points and issue an apology. Which they have predictably not done because they are never wrong about anything. And that is before you...

Unfortunately, the club can (and seemingly have) completely ignored the IFO. Shameful, but at least every fan who has criticised the ticketing policy and said the punishment was far too over the top has now been backed up by an independent observer.