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Why? Please elaborate. I can't find any specific terms and conditions of entry. The content/booking journey does not link to anything that goes against 8.4. But in the meantime I did find a genuine sticky wicket at 16.1. Ahem....

Having read the whole thing it's clear what happened to the original poster. I agree it is harsh. The mistake was making it look like an online resale. There has also been a fair amount of discussion around the T&C's and interpretation of them. Having looked at the booking journey I really...