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From the company you bought the product from? Absolutely not. What have they done wrong?

I think the latest we’ve had an email is just after 3pm, which is roughly our normal collection time. Unfortunately our MD had gone home and it was our first cancelled collection so none of us saw it or realised what was was happening and one poor sap waited around after work for a bit to see...

Yep. It’s remarkable how easily people will start treating you like shit when they’re behind a keyboard and have the slightest inconvenience. The worst I’ve had lately is a bloke who was quite furious at me that he’d have to drive to collect his parcel, because his delivery time was 9am-10am...

Unless the company you ordered from control the weather then I’m not quite sure why you’d get a refund.

This Monday at work we sent out 300+ orders on Monday and have probably hovered around 60-80 orders every other day this week. Next week DPD have capped us at 160 collections on Monday, 74 on Tuesday and 6 for Wednesday. On top of that the amount of customer complaints we’ve had has gone...